Cookie Preferences

Cookie Preferences

Cookie Preferences

Last Updated: May 10, 2025

1. What is a Cookie?

Cookies are small text files that are saved to your computer or mobile device via your browser when you visit a website. These files store certain information pertaining to the site you visited, and when you revisit the same site, your browser transmits this information back to the site. Consequently, the site can recognize you and offer an experience tailored to your preferences.

For instance, cookies are the mechanism that enables your session to remain active on an e-commerce site, remembers your language preferences, or preserves the items in your shopping cart. Cookies are managed by the browser, and the information contained within each cookie varies according to its type (e.g., session ID, site settings, etc.).

In general, cookies are not harmful; they contain small amounts of data and do not harbor executable code. A cookie file typically includes the domain name to which the cookie belongs (the website address), the duration of the cookie (how long it will remain on your device), and a value (usually a randomly generated unique code). This value allows the site to remember your browser.

Types of Cookies: Cookies are classified into various categories based on their purpose of use and origin:

●     First-party cookies: These are cookies placed directly by the site you are visiting. Cookies placed by the Solvi Platform (“Platform”) itself fall under this category.

●     Third-party cookies: These are cookies placed by external service providers through the site you are visiting. For example, the use of Google Analytics on our Platform may result in Google placing a cookie on your browser; this is a third-party cookie.

●     Session cookies: These are cookies that are valid until you close your browser and remain on your device during the session. They are deleted when the browser is closed.

●     Persistent cookies: These are cookies that remain on your device for a specific period or until you delete them. This duration can range from a few days to several years.

●     Categories such as strictly necessary cookies, functional cookies, analytical cookies, and marketing cookies also differentiate cookies based on their purpose of use (detailed below).

In this Cookie Preferences Policy, we explain the types of cookies used on our Platform, their purposes of use, and how you can manage your preferences regarding these cookies.

2. Types of Cookies Used by Solvi and Their Purposes

Both first-party and third-party cookies are utilized on our Platform. Below, you will find the categories of cookies we use on our Platform and their respective functions:

a. Strictly Necessary Cookies

●     Definition: These cookies are absolutely essential for the proper functioning of our website and mobile application. The placement of these cookies on your device is mandatory for our Platform to perform its basic functions.

●     Characteristics:

○     They are necessary for the service or transaction you have requested (e.g., securely logging you in, filling out a form).

○     They are generally session cookies and are deleted when the browser is closed (though some persistent cookies that remember essential preferences may also exist).

○     These cookies do not contain sensitive information such as user IDs or passwords; rather, they hold random identifiers to perform technical functions.

●     Examples:

○     Session Login Cookie: When you log into the system, the server places a session ID cookie on your browser to recognize you. This obviates the need for you to log in repeatedly at each step while navigating between pages.

○     Security Cookies: Cookies used to ensure the security of our system (e.g., mechanisms activated in response to numerous failed login attempts that request additional verification).

○     Essential User Preference Cookies: Certain cookies that remember your fundamental preferences, such as language selection, may also be considered strictly necessary for you to use our Platform effectively.

●     Consent Status: Your consent is not sought for strictly necessary cookies because, without them, our Platform cannot provide the services you request. If you block these cookies through your browser settings, some parts of our Platform may not function or may not perform as expected.

b. Functional Cookies

●     Definition: Functional cookies enable us to offer you personalized or enhanced features by remembering the choices you make on the Platform. While not mandatory, these cookies improve your user experience.

●     Characteristics:

○     They store your preferences and settings.

○     They can be persistent cookies (your preferences are remembered on your next visit even if the browser is closed).

○     They may contain personal data (e.g., storing your region or language selection involves storing your preference, which is personal data), but this data is used solely to perform the expected function.

●     Examples:

○     Language and Region Preference: If we offer our Platform in multiple languages, we use a cookie to remember your chosen language.

○     Appearance Settings: For instance, if there is a dark mode/light mode option, we may remember your preferred theme.

○     Username Recall: If you check the “Remember me” option when logging in, we may store your username in a cookie to facilitate your next login (for security reasons, passwords are never stored in cookies).

●     Consent Status: Functional cookies, while not vital, offer you convenience. Your explicit consent is generally required for us to use these cookies. In our cookie preferences panel, you can specify whether to accept functional cookies. If you decline, some of your preferences may default each time you use the Platform.

c. Analytical and Performance Cookies

●     Definition: These cookies collect statistical information about how users utilize our Platform and allow for performance measurement. Their purpose is to understand visitor behavior to improve the Platform.

●     Characteristics:

○     They collect data to identify general usage patterns, not to recognize you individually. The data is generally anonymized or aggregated.

○     For example, we obtain information such as how many users visited a particular page, at what stage of a form users abandoned it, and average page load times.

○     They may be provided by third-party tools (e.g., Google Analytics). These tools may place their own cookies on your browser.

●     Examples:

○     Google Analytics: An analytical tool that helps us understand which pages on our Platform attract more interest or how many individuals arrived from a campaign link. Google Analytics may collect data such as the user's IP address, browser information, and time spent on the Platform. This data may be processed by Google on its servers in the USA. We view this data as reports and do not correlate it with the identities of individual persons.

○     Error Tracking Cookies: We may use tools to detect certain errors or slowdown points to enhance Platform performance. These tools may use cookies or local storage entries that record errors experienced by the user.

●     Consent Status: Analytical cookies are subject to your consent. If you approve the option to allow analytical cookies in our cookie banner displayed on your first visit, these cookies will operate; otherwise, they will remain disabled. Declining these cookies does not affect the basic functionality of the Platform, but we may have incomplete information for our development efforts as we will be unable to collect usage data.

d. Marketing and Targeting Cookies

●     Definition: Marketing cookies are used to present content and advertisements more relevant to your interests. Although Solvi does not currently host third-party advertisements on its own Platform, marketing cookies may be used in Solvi's own promotional activities (such as retargeting) or in potential future advertising integrations.

●     Characteristics:

○     They are generally placed by third-party advertising networks (e.g., Google Ads, Facebook Pixel).

○     These cookies may record information about your visit to our Platform or your interactions on our Platform, and this information may be shared with advertisers. Consequently, you may encounter advertisements related to Solvi when visiting other websites.

○     Marketing cookies can contribute to the creation of a profile by tracking users' behavior across the web.

●     Examples:

○     Google Ads cookies: May record a user's visit and actions on our Platform and report them to the Google advertising network.

○     Facebook Pixel: May report your visit to our Platform to Facebook, enabling personalized advertisements for you if you are a Facebook member.

●     Consent Status: Marketing cookies are strictly subject to your explicit consent. We will not place marketing cookies on your browser unless you grant consent. Even if you have granted consent, you can withdraw it at any time by accessing your cookie preferences. Declining marketing cookies does not mean you will see fewer advertisements; however, the advertisements you see may be irrelevant or generic.

●     Note: Should third-party advertisements be featured on our Platform in the future, this policy will be updated, and users will be informed accordingly.

e. Other Technologies (Local Storage, Pixel Tags)

In addition to cookies, HTML5 local storage and pixel tags (web beacons) are also used for similar purposes. Local storage can permanently store larger amounts of data in your browser. Pixel tags are small images/code snippets embedded in pages that are triggered when you visit the page; they are generally used as analytical or marketing tools. Solvi may also use these technologies, and if these technologies are used for analytical/marketing purposes, they will also be subject to your consent.

3. Cookie Management and Control of Preferences

Granting Cookie Consent

Upon your first visit to our Platform, a notification regarding cookies (cookie banner) is displayed. This notification asks you which categories of cookies we may use. Options such as “Accept All Cookies,” “Decline,” or “Manage Preferences” are provided. When you make your choice, a cookie is placed to remember your selection. This preference is valid for a specific period (typically 6 months or 1 year).

Changing Cookie Preferences

Should you change your mind, you can alter your cookie settings at any time. A link titled “Cookie Preferences” or “Cookie Settings,” usually found at the bottom of our Platform, will always be accessible for you to review and update your previously granted consents.

Management via Browser Settings

Browsers offer various options for managing cookies:

●     Blocking all cookies (however, this may cause many sites, including ours, to malfunction).

●     Deleting specific cookies or site-based cookie management.

●     Sending a “Do Not Track” (DNT) signal (however, not all sites may comply with this signal; we recommend managing your cookie preferences directly through our system).

●     Using browser add-ons to block specific cookies (e.g., Google Analytics).

The cookie management method differs for each browser. You may refer to the help pages of common browsers (Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, etc.) for information on cookie settings.

Consequences of Blocking Cookies

If you block cookies entirely or partially, some features of our Platform may be restricted. If you block strictly necessary cookies, you may experience issues with basic functionalities. Without functional cookies, your preferred settings will not be remembered. The Platform will function without analytical cookies, but we will not receive feedback data to improve the user experience. Your preference is, of course, yours to make, and it is important to us that you make an informed choice.

4. Cookie Policy Updates

As technologies and regulations may change, we may update this Cookie Preferences Policy from time to time. The last update date is indicated at the top or bottom of this policy. When we make significant changes, we will notify users via our Platform (e.g., with a banner) and, if necessary, seek your consent again.

5. Contact

For questions or requests regarding cookies and this policy, you may contact us. Furthermore, if data obtained through cookies constitutes your personal data, you may refer to our Privacy Policy regarding the processing of this data and exercise your rights stated therein (access, erasure, objection, etc.).

For contact:

Email: support@solvi.fi

Postal Address: [Solvi Oy, Your Company Address, Postal Code, City, Finland] (Please mark "Privacy/Cookie Policy Department" on the envelope.)

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Is there a sign‑up fee?

No—creating your provider profile and verification are completely free.

How do I set my rates and hours?

You choose both. After signing up, enter your desired hourly rate and mark your availability on our calendar interface.

What’s the payout schedule?

Payments are released instantly upon job completion—no more waiting for weekly or monthly cycles.

How do I maintain a high rating?

Deliver great service, communicate clearly, and collect positive feedback. High ratings boost your visibility and lead volume.

Who handles customer support issues?

Our Provider Success team is ready to assist via chat and email with any questions or disputes.

Is there a sign‑up fee?

No—creating your provider profile and verification are completely free.

How do I set my rates and hours?

You choose both. After signing up, enter your desired hourly rate and mark your availability on our calendar interface.

What’s the payout schedule?

Payments are released instantly upon job completion—no more waiting for weekly or monthly cycles.

How do I maintain a high rating?

Deliver great service, communicate clearly, and collect positive feedback. High ratings boost your visibility and lead volume.

Who handles customer support issues?

Our Provider Success team is ready to assist via chat and email with any questions or disputes.

Is there a sign‑up fee?

No—creating your provider profile and verification are completely free.

How do I set my rates and hours?

You choose both. After signing up, enter your desired hourly rate and mark your availability on our calendar interface.

What’s the payout schedule?

Payments are released instantly upon job completion—no more waiting for weekly or monthly cycles.

How do I maintain a high rating?

Deliver great service, communicate clearly, and collect positive feedback. High ratings boost your visibility and lead volume.

Who handles customer support issues?

Our Provider Success team is ready to assist via chat and email with any questions or disputes.

Is there a sign‑up fee?

No—creating your provider profile and verification are completely free.

How do I set my rates and hours?

You choose both. After signing up, enter your desired hourly rate and mark your availability on our calendar interface.

What’s the payout schedule?

Payments are released instantly upon job completion—no more waiting for weekly or monthly cycles.

How do I maintain a high rating?

Deliver great service, communicate clearly, and collect positive feedback. High ratings boost your visibility and lead volume.

Who handles customer support issues?

Our Provider Success team is ready to assist via chat and email with any questions or disputes.